DJ
Dobrey J

1 reviews | Active since May 2024

31 May 2024, 17:03

Worst of the worst

Worst company ever to deal with. Why are companies able to report n person as bad client and report you to Nimble attorneys and list you and it shows up on clear score that you have bad debt when in reality, 1. You paid for a service on a monthly base for 2 years years, after about 6 months of good internet speeds (10mbps) it goes down to about 4mbps and lower and never again received the service. so many emails and so many dead ends and no solution what so ever. In 18 months they did not rectify the issue or send someone to inspect the problem. During this time I paid steaming subscriptions on a monthly basis for Netflix and Showmax etc. but could not make use of any of the streaming services due to such bad connection. When I finally stopped paying - another long story the contract was finally cancelled. Yet they listed me as bad payer. How is this fair. In the past 4 months they did not even respond about to my last 3 emails regarding them collecting their equipment. in January/February 2024 they still wanted me to send them their equipment via PEP Courier as they have no technician available anywhere close to where I am. this explains why they never came to see the problem. I refuse to send them their equipment and also take no liability or responsibility for their equipment. Nimble attorneys that is assisting this *****ulent company called Morclick is calling every 3 day and i just tell them to go listen to the previous recordings and tell you management to to get in contact with me so i can share all the emails. I think Morclick should rather reimburse me for the poor service and for the subscriptions I paid but could not use. My farm is very remote and not even cell service.

Yet again Morclick it getting away with it

0
Replies (1)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply03 Jun 2024, 14:05
Official
Dear Dobrey,  thank you for reaching out to us regarding your recent financial concern. We appreciate you bringing this matter to our attention, and we apologise for any inconvenience it may have caused. Please rest assured that we have escalated your review to our financial department to ensure we achieve the best possible outcome for you. Our team is working diligently to resolve this issue promptly. Kind Regards, The MorClick Digital Team.