GJ
Gerhard J
1 reviews | Active since Nov 2017
20 Mar 2025, 19:55
Worse service ever
No response on complaints. No contact from them when you have issues. No contact numbers to actually speak to a human to assist you. No contact mail when you have complaints. Utterly useless. I thought vodacom was bad....no reference on the whatsapp which is never answered
Helpful (0)
Replies (4)0
Replies (4)GJ
Gerhard J's updateReviewer Update
23 Mar 2025, 20:54Still not able to open a single picture on FB or watch a clip. This is seriously unacceptable for an ISP. Still no response from Morclick. Will never suggest to any person to even have them as a choice of provider.
GJ
Gerhard J's update23 Mar 2025, 20:54
Reviewer Update
Still not able to open a single picture on FB or watch a clip. This is seriously unacceptable for an ISP. Still no response from Morclick. Will never suggest to any person to even have them as a choice of provider.
MorClick Satellite Internet Solutions's replyOfficial
24 Mar 2025, 09:34Good day, Gerhard
Thank you for reaching out and sharing your experience with us. We sincerely apologise that you haven’t received the support you deserve, and understand how frustrating the situation is. Your experience has been escalated directly to our customer support team, and they will be in touch as soon as possible to assist you with your technical issues. We genuinely appreciate your feedback. Your experience matters to us, and thank you for allowing us to assist you.
Best regards, MorClick Digital Team.
Thank you for reaching out and sharing your experience with us. We sincerely apologise that you haven’t received the support you deserve, and understand how frustrating the situation is. Your experience has been escalated directly to our customer support team, and they will be in touch as soon as possible to assist you with your technical issues. We genuinely appreciate your feedback. Your experience matters to us, and thank you for allowing us to assist you.
Best regards, MorClick Digital Team.
MorClick Satellite Internet Solutions's reply24 Mar 2025, 09:34
Official
Good day, Gerhard
Thank you for reaching out and sharing your experience with us. We sincerely apologise that you haven’t received the support you deserve, and understand how frustrating the situation is. Your experience has been escalated directly to our customer support team, and they will be in touch as soon as possible to assist you with your technical issues. We genuinely appreciate your feedback. Your experience matters to us, and thank you for allowing us to assist you.
Best regards, MorClick Digital Team.
Thank you for reaching out and sharing your experience with us. We sincerely apologise that you haven’t received the support you deserve, and understand how frustrating the situation is. Your experience has been escalated directly to our customer support team, and they will be in touch as soon as possible to assist you with your technical issues. We genuinely appreciate your feedback. Your experience matters to us, and thank you for allowing us to assist you.
Best regards, MorClick Digital Team.
GJ
Gerhard J's updateReviewer Update
30 Mar 2025, 17:27Up to date still no response. Pathetic service. But lets see if we reverse payment if there will be any response. Most useless service ever.
GJ
Gerhard J's update30 Mar 2025, 17:27
Reviewer Update
Up to date still no response. Pathetic service. But lets see if we reverse payment if there will be any response. Most useless service ever.
GJ
Gerhard J's updateReviewer Update
13 Apr 2025, 17:05It is time to take this issue to the consumer regulator.
GJ
Gerhard J's update13 Apr 2025, 17:05
Reviewer Update
It is time to take this issue to the consumer regulator.