LE
Louw E
1 reviews | Active since Jun 2018
02 Feb 2025, 18:07
useless service
Zero stars will be more appropriate! In December 2024 I gave more than 30 days written notice for termination of service 31 January 2025. Service was never terminated, and I was still billed for January. No number or email to contact them on! only a useless chatbot to communicate with. stay away from them!
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MorClick Satellite Internet Solutions's replyOfficial
03 Feb 2025, 09:18Good day ,Mr Engelbrecht, thank you for bringing to our attention the issue regarding your cancelled subscription and the continued billing despite your one-month notice. We sincerely apologise for the inconvenience and frustration this has caused.
Please rest assured that we take this matter seriously our finance department will contact you to resolve the situation as soon as possible. Once again, we deeply regret any inconvenience this may have caused and appreciate your patience and understanding. Kind Regards. MorClick Digital Team.
Please rest assured that we take this matter seriously our finance department will contact you to resolve the situation as soon as possible. Once again, we deeply regret any inconvenience this may have caused and appreciate your patience and understanding. Kind Regards. MorClick Digital Team.
MorClick Satellite Internet Solutions's reply03 Feb 2025, 09:18
Official
Good day ,Mr Engelbrecht, thank you for bringing to our attention the issue regarding your cancelled subscription and the continued billing despite your one-month notice. We sincerely apologise for the inconvenience and frustration this has caused.
Please rest assured that we take this matter seriously our finance department will contact you to resolve the situation as soon as possible. Once again, we deeply regret any inconvenience this may have caused and appreciate your patience and understanding. Kind Regards. MorClick Digital Team.
Please rest assured that we take this matter seriously our finance department will contact you to resolve the situation as soon as possible. Once again, we deeply regret any inconvenience this may have caused and appreciate your patience and understanding. Kind Regards. MorClick Digital Team.