NJ
Neels J
1 reviews | Active since Feb 2025
19 Feb 2025, 15:09
useless
I have cancelled in November 2024 I received a confirmation email They still deduct the monthly installment I cannot speak to anybody as the is no telephone number This is the eight time I place this on this platform
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MorClick Satellite Internet Solutions's replyOfficial
20 Feb 2025, 12:07Dear Mr Joubert, Thank you for reaching out and for taking the time to share your experience with us. We sincerely apologise for the continued billing after your subscription cancellation in November 2024. We understand how frustrating this must be, and we truly appreciate your patience as we work to find out what went wrong. Please know that we have escalated this issue directly to our Finance Department for immediate review. Again, we appreciate your patience during the escalation process and look forward to resolving the issue as quickly as possible. Kind Regards. The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply20 Feb 2025, 12:07
Official
Dear Mr Joubert, Thank you for reaching out and for taking the time to share your experience with us. We sincerely apologise for the continued billing after your subscription cancellation in November 2024. We understand how frustrating this must be, and we truly appreciate your patience as we work to find out what went wrong. Please know that we have escalated this issue directly to our Finance Department for immediate review. Again, we appreciate your patience during the escalation process and look forward to resolving the issue as quickly as possible. Kind Regards. The MorClick Digital Team.