Total Incompetance
Total incompetence! Accounts department are a nightmare to deal with I gave notice in writing via email and they continue to bill.
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Replies (2)
MorClick Satellite Internet Solutions's replyOfficial
18 Aug 2023, 10:39 Good day Timothy. We wanted to thank you for the feedback. We appreciate you letting us know about the frustrations you are experiencing with your account. We have escalated the matter to our Head Office for assistance. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply18 Aug 2023, 10:39
Official
Good day Timothy. We wanted to thank you for the feedback. We appreciate you letting us know about the frustrations you are experiencing with your account. We have escalated the matter to our Head Office for assistance. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's replyOfficial
06 Nov 2023, 13:25Good day Timothy. We trust this message finds you well. Thank you for allowing us the opportunity to assist you with your inquiry. We are pleased to confirm that your account was credited in September to rectify the inconvenience you experienced. You should now see the appropriate adjustment on your account statement. We understand that the inconvenience you faced may have caused you some frustration, and for that, we offer our sincere apologies. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply06 Nov 2023, 13:25
Official
Good day Timothy. We trust this message finds you well. Thank you for allowing us the opportunity to assist you with your inquiry. We are pleased to confirm that your account was credited in September to rectify the inconvenience you experienced. You should now see the appropriate adjustment on your account statement. We understand that the inconvenience you faced may have caused you some frustration, and for that, we offer our sincere apologies. Kind Regards, The MorClick Digital Team.