Thieving Morclick
We had a contract with Morclick - one we regret as you don't get coverage as promised and our contact expired and we were on a month to month basis. However, our router stopped working the whole of January, so we told Morclick that they cannot take a payment for February as we are cancelling due to our router not working. I sent this to both the billing as well as customer service. No one responds and they deduct a payment against my instruction. I am handing this over to our attorney as this company thinks they can get away with this. I read below that other clients experienced the same. Don't use this company, ever.
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MorClick Satellite Internet Solutions's replyOfficial
02 Feb 2024, 12:03Good day Wayne. We trust this message finds you well. Thank you for taking the time to send us a review. We understand and apologise for the frustration and inconvenience caused. You are a valued customer and your satisfaction is of the upmost importance to us. We have expedited your review to our Cancellations Department to assist and they will be in contact with you shortly to resolve the matter. Kind Regards, The MorClick Digital Team.
Best regards,
MorClick Satellite Internet Solutions's reply02 Feb 2024, 12:03
Official
Good day Wayne. We trust this message finds you well. Thank you for taking the time to send us a review. We understand and apologise for the frustration and inconvenience caused. You are a valued customer and your satisfaction is of the upmost importance to us. We have expedited your review to our Cancellations Department to assist and they will be in contact with you shortly to resolve the matter. Kind Regards, The MorClick Digital Team.
Best regards,