NP
Nolene P
1 reviews | Active since Apr 2025
10 Apr 2025, 10:16
Terrible Service
Worst service ever!! Constant problems with connectivity. Only way of contacting them is by WhatsApp and what a joke!! Sales service excellent until they have installed. Don't even try and contact them over weekends!! Upgraded as they say my units are up. Then still after paying R1100 units are up in 10 days. Cannot connect to Yayclick to see the usage.
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MorClick Satellite Internet Solutions's replyOfficial
10 Apr 2025, 10:38Good day, Nolene. We completely understand your frustration. Thank you for sharing your experience. It’s never our intention for any customer to feel ignored or unsupported. We sincerely apologise for the connectivity issues and have already shared it with our support teams to assist you in drawing a usage report and troubleshooting your connection to allow for better internet speed. Thank you again for your honest review—it helps us grow and serve you better. Kind Regards. The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply10 Apr 2025, 10:38
Official
Good day, Nolene. We completely understand your frustration. Thank you for sharing your experience. It’s never our intention for any customer to feel ignored or unsupported. We sincerely apologise for the connectivity issues and have already shared it with our support teams to assist you in drawing a usage report and troubleshooting your connection to allow for better internet speed. Thank you again for your honest review—it helps us grow and serve you better. Kind Regards. The MorClick Digital Team.