Terrible service and very frustrating customer support. Customer number A1371

How I wish Starlink would sort their differences out with the SA Govt. Morclick's service sucks. We have been customers of theirs for a number of years now and their service seems to be getting worse. Our signal has been coming and going all day and when I eventually got hold of someone on their WhatsApp helpline, he couldn't log in using Anydesk. Previously when we had a problem, they told us that we needed a Beam Migration and then promptly billed us R1800 for the said Migration. Now they want to send a technician out again, but I don't want to have to pay another R1800. I had to sit in my car for nearly an hour, waiting for the person on the helpline to deal with my query. He was unable to help.