MM
MOHSEEN M
1 reviews | Active since Sept 2014
19 Nov 2024, 12:06
Terrible service
I am a client for many years and my internet is down and I am not getting clear answers .They can figure out what is wrong.Am I willing to pay a call out fee .Ridiculous. I will never recommend them and if they do t get me sorted out today I will cancel.I requested management to call me and I am waiting .
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MorClick Satellite Internet Solutions's replyOfficial
19 Nov 2024, 13:15Good Afternoon Mohseen, thank you for reaching out and sharing your experience with us. We sincerely apologise for the inconvenience you have been experiencing with your service and the delay in receiving a clear resolution. We deeply value your loyalty as a long-time customer and understand how frustrating this situation must be. Ensuring you have a reliable internet connection is our top priority, and we will be escalating this matter immediately to our team to ensure that it is resolved as quickly as possible. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply19 Nov 2024, 13:15
Official
Good Afternoon Mohseen, thank you for reaching out and sharing your experience with us. We sincerely apologise for the inconvenience you have been experiencing with your service and the delay in receiving a clear resolution. We deeply value your loyalty as a long-time customer and understand how frustrating this situation must be. Ensuring you have a reliable internet connection is our top priority, and we will be escalating this matter immediately to our team to ensure that it is resolved as quickly as possible. Kind Regards, The MorClick Digital Team.