1 reviews | Active since Oct 2024
STAY FAR AWAY FROM THESE ********S.
This company is a literal ****. My internet was fine for about a year, and then things just stopped working. After MANY unsuccessful calls with customer service, I decided to use another service provider (I was desperate enough to pay TWO internet bills just to get things working). Since I still had a 24-month contract with MorClick, I waited until I could cancel in April 2024.
I sent them a cancellation email in March - no response. Another one in April - no response. I did this again in May; still nothing. I was still getting billed, so I finally decided to stop the debit order in June. Only then do I get a RIDICULOUS email saying that they've stopped my account but I still owe them a 30 day cancellation fee - 4 MONTHS after my initial email.
I responded explaining the situation - no response. Now I'm getting harassed by Nimble Credit Solutions - MorClick has given me over for DEBT RECOVERY. I'm paying this only so I don't get blacklisted and they KNOW IT. They know we hit dead ends whenever we try to cancel and this pathetic, ****my company PROFITS.
STAY FAR AWAY FROM THESE ********S.
