NK
Nico K
1 reviews | Active since Oct 2020
01 May 2022, 18:59
Service?
After several struggles and empty promises my contract will soon be at an end. This is the worst service i have ever encountered, the system was slow from the beginning and calls for help were ignored. I have been trying to call - no answer, email - no response. The last time my call was answered was sometime late 2021. Been requesting documentation regarding cancelling, no response. Please DO NOT consider unless you know someone close to you that is satisfied.
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MorClick Satellite Internet Solutions's replyOfficial
26 May 2022, 13:47Good day Mr. Koch. Thank you so much for reaching out and bringing this to our attention. We are sorry to hear you had a bad experience and understand how frustrated you must be. We would like to sincerely apologise for the delay and any inconvenience caused. We have investigated the delay and can assure you that it has been processed and will be completed soon. We would like to thank you for your patience and apologise for any inconvenience caused. Kind Regards, The MorClick Team
MorClick Satellite Internet Solutions's reply26 May 2022, 13:47
Official
Good day Mr. Koch. Thank you so much for reaching out and bringing this to our attention. We are sorry to hear you had a bad experience and understand how frustrated you must be. We would like to sincerely apologise for the delay and any inconvenience caused. We have investigated the delay and can assure you that it has been processed and will be completed soon. We would like to thank you for your patience and apologise for any inconvenience caused. Kind Regards, The MorClick Team