CM
Celimpilo M
1 reviews | Active since Jul 2018
09 Nov 2022, 10:22
**** **** ****
I had internet problems than I called morclick to come and fix the problem and guess what the guy did not fix anything for that matter and now I get charged R4500 for that. how can I be responsible for your internet problems as a client? it doesnt make sense, I need my money back
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Replies (4)
MorClick Satellite Internet Solutions's replyOfficial
09 Nov 2022, 10:58Good morning Celimpilo. Thank you for reaching out and letting us know your experience. We have escalated your complaint to our Customer Care Department and one of our dedicated team members will give you a call to find out more. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply09 Nov 2022, 10:58
Official
Good morning Celimpilo. Thank you for reaching out and letting us know your experience. We have escalated your complaint to our Customer Care Department and one of our dedicated team members will give you a call to find out more. Kind Regards, The MorClick Digital Team.
CM
Celimpilo M's updateReviewer Update
10 Nov 2022, 14:23No one has called me since, its day 2 today
CM
Celimpilo M's update10 Nov 2022, 14:23
Reviewer Update
No one has called me since, its day 2 today
MorClick Satellite Internet Solutions's replyOfficial
10 Nov 2022, 16:29Good day Celimpilo. Thank you for letting us know. We are following up to find out what the delay is and will revert back shortly. We apologise for the delay. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply10 Nov 2022, 16:29
Official
Good day Celimpilo. Thank you for letting us know. We are following up to find out what the delay is and will revert back shortly. We apologise for the delay. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's replyOfficial
11 Nov 2022, 17:08 Good Afternoon Mr Mncwango. We are so sorry that your experience did not meet your expectations. We understand how frustrated you are and thank you for the opportunity to regain your trust. Our deepest apologies for the inconvenience we have caused you. Have a great weekend. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply11 Nov 2022, 17:08
Official
Good Afternoon Mr Mncwango. We are so sorry that your experience did not meet your expectations. We understand how frustrated you are and thank you for the opportunity to regain your trust. Our deepest apologies for the inconvenience we have caused you. Have a great weekend. Kind Regards, The MorClick Digital Team.