MS
Mandi S
1 reviews | Active since Mar 2022
03 Mar 2022, 11:56
Save yourself the frustration
What a horrible company that provides unreliable and slow internet. Their customer service is non existent and when you do get a hold of them, they are absolutely useless. The best part for me is when you tell them your internet is off and they keep on insisting to connect via AnyDesk - something that needs an internet connection to work. The technicians have no clue what they are doing.
Helpful (0)
Replies (6)0
Replies (6)
MorClick Satellite Internet Solutions's replyOfficial
15 Mar 2022, 10:10 Hi Mandi. We have received your review and would like to thank you for giving us the opportunity to assist you.
MorClick Satellite Internet Solutions's reply15 Mar 2022, 10:10
Official
Hi Mandi. We have received your review and would like to thank you for giving us the opportunity to assist you.
MS
Mandi S's updateReviewer Update
09 Jun 2022, 05:52My contract ended in February but 4 months later, my bank account has been charged with R2000 for no reason. My emails are ignored and my bank cannot stop the debit order because I signed an authorisation form. You are a ********** internet services provider. How are you still allowed to be in business?
MS
Mandi S's update09 Jun 2022, 05:52
Reviewer Update
My contract ended in February but 4 months later, my bank account has been charged with R2000 for no reason. My emails are ignored and my bank cannot stop the debit order because I signed an authorisation form. You are a ********** internet services provider. How are you still allowed to be in business?
MorClick Satellite Internet Solutions's replyOfficial
09 Jun 2022, 11:53Good day, Mandi. Thank you so much for letting us know. I have forwarded your message to our finance department who will be investigating. Once I have feedback I will revert back to you.Kind Regards. The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply09 Jun 2022, 11:53
Official
Good day, Mandi. Thank you so much for letting us know. I have forwarded your message to our finance department who will be investigating. Once I have feedback I will revert back to you.Kind Regards. The MorClick Digital Team.
MorClick Satellite Internet Solutions's replyOfficial
09 Jun 2022, 12:40Good day, Mandi. After investigation, our finance department has confirmed that they credited your account today and that no further funds will be deducted from your account moving forward. We do apologise for any inconvenience caused and thank you once again for letting us know so that we could resolve it for you. Kind Regards, The MorClick Digital Team
MorClick Satellite Internet Solutions's reply09 Jun 2022, 12:40
Official
Good day, Mandi. After investigation, our finance department has confirmed that they credited your account today and that no further funds will be deducted from your account moving forward. We do apologise for any inconvenience caused and thank you once again for letting us know so that we could resolve it for you. Kind Regards, The MorClick Digital Team
MS
Mandi S's updateReviewer Update
10 Jun 2022, 06:13Why have I received this email last night?
"Your recurring monthly debit order will be processed on 27 June 2022. Take special note that if this is your installation invoice with a seven days due date, your debit order for this invoice will be processed within the due period and not wait for the monthly cycle. Please remember to have sufficient funds in your bank account."
"Your recurring monthly debit order will be processed on 27 June 2022. Take special note that if this is your installation invoice with a seven days due date, your debit order for this invoice will be processed within the due period and not wait for the monthly cycle. Please remember to have sufficient funds in your bank account."
MS
Mandi S's update10 Jun 2022, 06:13
Reviewer Update
Why have I received this email last night?
"Your recurring monthly debit order will be processed on 27 June 2022. Take special note that if this is your installation invoice with a seven days due date, your debit order for this invoice will be processed within the due period and not wait for the monthly cycle. Please remember to have sufficient funds in your bank account."
"Your recurring monthly debit order will be processed on 27 June 2022. Take special note that if this is your installation invoice with a seven days due date, your debit order for this invoice will be processed within the due period and not wait for the monthly cycle. Please remember to have sufficient funds in your bank account."
MorClick Satellite Internet Solutions's replyOfficial
10 Jun 2022, 18:03Good Evening Mandi. This is an automatic message when an invoice is generated. The invoice has been credited and your account is in active so you will no longer receive any messages going forward. Kind Regards The MorClick Digital Team
MorClick Satellite Internet Solutions's reply10 Jun 2022, 18:03
Official
Good Evening Mandi. This is an automatic message when an invoice is generated. The invoice has been credited and your account is in active so you will no longer receive any messages going forward. Kind Regards The MorClick Digital Team