CH
Charl H

1 reviews | Active since Oct 2023

30 Jun 2024, 07:06

RUN as fast as your legs can carry you

I was trying to remove the one star because they don't even deserve a single star. I wasn't aware that a company can change your contract without your consent and drop support for torrents and most streaming services that work by peer to peer. I was told by the installer, that was also useless, that apparently this internet is better than fibre. Well I have had fibre and I was able to do anything with my internet

They should be ashamed to call themselves a company and trick people in signing a contact that you can't cancel. I tried to give back the internet and cancel it 2 weeks into my contact I was told I had to pay the entire term so R60 000 to cancel something that I haven't used yet as it's useless.

I now have to pay R1300 for internet that just sits here. Nobody uses it because it's *******.

Stay away from these **** artist. When you hear the name Morclick....RUN. I cannot stress enough how bad the service and the product is.

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Replies (1)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply01 Jul 2024, 11:17
Official
Good day Charl, thank you for sharing your feedback with us. We sincerely apologise for the inconvenience and frustration you've experienced. At MorClick, we believe in transparent and ethical business practices, and we take your review very seriously. In light of this, we have forwarded your review to our head office, and a representative will contact you to discuss your experience. We are committed to resolving this matter and are truly sorry that you have decided to cancel your subscription with us. Kind Regards, The MorClick Digital Team.