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Denico B

1 reviews | Active since Jul 2018

14 Jan 2021, 13:37

Poor Signal. Worse response and feedback from service provider.

I had a Satellite dish installed with a 10 MB p/s download and 4MB p/s upload connection on a 24 month contract. I have sent a complaint to Morclick directly which has gone unanswered. I may be foolish to think that they will respond to this message given their Facebook page is fraught with bad reviews. I wish I had read those before signing a 24 month contract.

The max download I get is around 5.96 MB on a good day and I cannot even have a Zoom or Teams meeting as I am continually breaking up and the audio is terrible .... and that is WITHOUT the video on.

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Replies (1)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply21 Jan 2021, 17:05
Official
Hi Denico - We are so sorry to hear about this frustration. Do you perhaps have a ticket number to assist me in investigating this?