JS
Judy S
1 reviews | Active since Dec 2023
30 Dec 2023, 08:55
Poor service delivery & dishonest
MorClick Satellite Internet is not only a terrible service provider with little to no feedback from customer service and managers but they are dishonest.
The respons when complyning about poor network coverage is terrible. Trying to cancel the contract is even worse. Billing for service you haven't received
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MorClick Satellite Internet Solutions's replyOfficial
02 Jan 2024, 09:39Good day Judy. We sincerely apologise for the challenges you've encountered with MorClick Satellite Internet. Your feedback is important to us, and we want to assure you that we take your concerns seriously. We have escalated your concerns to our head office for their immediate attention and resolution. We understand the importance of reliable service and transparent communication. Your patience during the process is greatly appreciated. Kind Regards, The MorClick Digital Team
MorClick Satellite Internet Solutions's reply02 Jan 2024, 09:39
Official
Good day Judy. We sincerely apologise for the challenges you've encountered with MorClick Satellite Internet. Your feedback is important to us, and we want to assure you that we take your concerns seriously. We have escalated your concerns to our head office for their immediate attention and resolution. We understand the importance of reliable service and transparent communication. Your patience during the process is greatly appreciated. Kind Regards, The MorClick Digital Team