ML
Magda L

1 reviews | Active since Aug 2022

06 Jan 2023, 08:58

Poor customer account service

Poorest customer account service received ever. I keep getting mails that my account is in arrear but they cannot seem to send me a detailed statement as I asked about 7/8 times. Ayesha just keep ignoring my mails and can't seem to get through per telephone call.

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Replies (1)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply06 Jan 2023, 13:54
Official
Good Afternoon Magda.  Thank you so much for reaching out and letting us know. We apologise for the frustration.  We will arrange a copy of your statement to be emailed to you as soon as possible.  Have a lovely weekend.  Kind Regards, The MorClick Digital Team.