Please! Look for another internet provider.

Reading all these reviews, I really just want to copy and paste what others have experienced. Internet speed: 1/10, customer service: 1/10, communication: 1/10. There really aren't many nice things to say about MorClick besides the fact that it at least still runs (at a fraction of the speed you're paying for) when other networks are down. You pay for a 10mbps line and end up averaging a 0.3mbps connection seed 99% of the time. I have been trying to get a response from this company since January and the customer service seems to just ignore all attempts of communication.

When you contact them about internet speed and someone eventually gets back to you days later, they advise you to do a speed test. This doesn't do much based on the fact that it is now days later and that a speed test will only confirm why the problem was reported in the first place. No attempts are made to actually fix the problem.

I contacted MorClick about double payments and a surprise debit order that we never authorized a year after making manual, on-time payments. To add to that, the debit order is more than we signed up for, and an extra R100 is deducted monthly because, well why not?! Nobody gets back to you about any kind of issue. I regret not looking more into this company before signing with them.

Absolutely poor service for a company that oversells and under-delivers and heaps and heaps of disappointment from this customer.