ACvz
Aletta Chrismerie van zyl
1 reviews | Active since Feb 2024
27 Feb 2024, 10:30
Pathetic service
Worst service ever! After paying R5000 to move satelite to new location im told i have to change plans as my current one doesn't exist anymore utter bull****! Then being told no mame you can cancel anytime no problem bull**** two! I have a bill of almost R8000 which im not going to pay as i have not used that service ! They can go shove it for all i car DO NOT RECOMMEND! Best part is they dont answer phones, watsapps or emails and new reps doesnt even come back to you! PATHETIC! YOU CANT CALL THIS A SERVICE PROVIDER AS IT DOESNT KNOW THAT WORD! WOULD GIVE A - 100000 STARS IF POSSIBLE!
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MorClick Satellite Internet Solutions's replyOfficial
27 Feb 2024, 12:00Good Afternoon Aletta, thank you for reaching out and giving us the opportunity to discuss your account and explore options to resolve the concerns you are encountering. We are committed to customer satisfaction and have escalated your One-Star Review to our customer support team for their immediate assistance. We apologise for the inconvenience and frustration caused and thank you for the opportunity to assist. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply27 Feb 2024, 12:00
Official
Good Afternoon Aletta, thank you for reaching out and giving us the opportunity to discuss your account and explore options to resolve the concerns you are encountering. We are committed to customer satisfaction and have escalated your One-Star Review to our customer support team for their immediate assistance. We apologise for the inconvenience and frustration caused and thank you for the opportunity to assist. Kind Regards, The MorClick Digital Team.