SJvR
Suzette Janse van Rensburg
1 reviews | Active since Jul 2025
25 Jul 2025, 16:13
Not all bad
Yes, these guys get only bad reviews, but they are not all bad. Since we moved, the signal is really better. So far, the customer support has really improved - I am going on 4 years with them. Yes, they are expensive. That is my biggest complaint for now. The rest really had improved.
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MorClick Satellite Internet Solutions's replyOfficial
28 Jul 2025, 11:19 Hi Suzette, Thank you for taking the time to share your honest feedback and for being with us for nearly four years – we truly value your loyalty. We're really glad to hear that you've experienced an improvement in signal quality since your move and that you've noticed better customer support. It means a lot to us to know that our efforts are making a difference. We completely understand that cost plays a big role when choosing a service provider. Our pricing is based on maintaining the infrastructure needed to deliver consistent service in challenging areas, as well as providing responsive customer support. That said, we’re always reviewing ways to offer better value without compromising on quality. Warm regards.
MorClick Satellite Internet Solutions's reply28 Jul 2025, 11:19
Official
Hi Suzette, Thank you for taking the time to share your honest feedback and for being with us for nearly four years – we truly value your loyalty. We're really glad to hear that you've experienced an improvement in signal quality since your move and that you've noticed better customer support. It means a lot to us to know that our efforts are making a difference. We completely understand that cost plays a big role when choosing a service provider. Our pricing is based on maintaining the infrastructure needed to deliver consistent service in challenging areas, as well as providing responsive customer support. That said, we’re always reviewing ways to offer better value without compromising on quality. Warm regards.