DH
Danielle H
1 reviews | Active since Feb 2025
26 Feb 2025, 11:30
Not a satisfied customer
I have only had slow service from them. Have been signed up for almost 2 months now and their service is so bad. We struggle with signal and buffering constantly. We were told that is normal and the issue is still not resolved.
They are very quick to sell their service, but they dont give service when there is problems. Seems like they dont keep to their promises. Why should I pay so much for wifi that is definately not up to standard?????
NOT SATISFIED AT ALL!!!!!!!!
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MorClick Satellite Internet Solutions's replyOfficial
03 Mar 2025, 15:39Good day, Danielle. Thank you for sharing your experience with us. We apologise for the delay in responding to your concerns. We regret the frustration you’ve been facing and understand how disappointing it must be to deal with ongoing signal and buffering issues. Please know that we have escalated your concerns to our head office so they can assist in finding a resolution as soon as possible. Your satisfaction is important to us, and we appreciate your patience while we work on addressing this matter. Kind Regards, MorClick Digital Team.
MorClick Satellite Internet Solutions's reply03 Mar 2025, 15:39
Official
Good day, Danielle. Thank you for sharing your experience with us. We apologise for the delay in responding to your concerns. We regret the frustration you’ve been facing and understand how disappointing it must be to deal with ongoing signal and buffering issues. Please know that we have escalated your concerns to our head office so they can assist in finding a resolution as soon as possible. Your satisfaction is important to us, and we appreciate your patience while we work on addressing this matter. Kind Regards, MorClick Digital Team.