PA
Pieter Appelgryn-Siebert

1 reviews | Active since Aug 2020

21 Aug 2020, 10:24

NO SERVICE, SLOW 20MBPS LINE, NO HELP, PAY FOR NOTHING

Installed two connections, one in Limpopo and one in Free State. We experience slow response time on both services. We complained about it 7 time and every time are we told that someone will phone us back - it 3 weeks and nothing. MorClick is an alternative - more expensive- for Telkom in the rural areas but they can't delivery a service and product. We will be cancelling both services Monday due to lack of service delivery - STAY away it horrible service!!!!

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Replies (3)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply21 Aug 2020, 10:56
Official
Hello Pieter - We're aware of the intermittent technical issues affecting some of our subscribers & we have several teams urgently working on it. We sincerely apologise for this. Please could you provide your A number so that we can call you & assist?
PA
Pieter Appelgryn-Siebert's update24 Aug 2020, 15:55
Reviewer Update
You apologies and said you going to sort out the problems. Its 4 days and we still experience the same problems. What now?
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply24 Aug 2020, 17:15
Official
HI Pieter, Please may you DM us on Fb with your contact details as we cannot recover it from Hello Peter, we will contact you the moment we have your detail. Thank You