AV
Andre V
1 reviews | Active since Jul 2020
09 Jul 2020, 07:12
No Service!!
How excited I was when my dish was installed and 1 week later...NO service. Same as previous complaint, I cannot get hold of ANYONE?? My e-mails are not answered, phones keep on ringing and we are going into day 2 already. I am supposed to be up amd running with regards to technology but the provider morclick has done nothing to sattsfy me...why??? Don't you have my cell number to just call and confirm what has happened and how long still, I am in the client service industry and please confirm if I can cancel the subscription and move to someone who will gladly accept my money and provide the service I have paid for in advance!!
Helpful (0)
Replies (2)0
Replies (2)
MorClick Satellite Internet Solutions's replyOfficial
09 Jul 2020, 10:29Good morning Andre. Thank you for bringing your frustration to our attention. Please accept my apology for this experience. We understand that one of our team members is in contact with you to assist - and we will follow up with you again later today to make sure you are happy.
MorClick Satellite Internet Solutions's reply09 Jul 2020, 10:29
Official
Good morning Andre. Thank you for bringing your frustration to our attention. Please accept my apology for this experience. We understand that one of our team members is in contact with you to assist - and we will follow up with you again later today to make sure you are happy.
AV
Andre V's updateReviewer Update
09 Jul 2020, 14:47I just want to say thank you to Cat (Catherine) from morclick that assisted. They also discovered issues with their landline and subsequently corrected it.
A special thank you to Monique from Bluenet that stood by my through all of this and she has definitely lived up to her reputation and over delivered!!
Thank you very much to all and I am currently happy.
Regards
A special thank you to Monique from Bluenet that stood by my through all of this and she has definitely lived up to her reputation and over delivered!!
Thank you very much to all and I am currently happy.
Regards
AV
Andre V's update09 Jul 2020, 14:47
Reviewer Update
I just want to say thank you to Cat (Catherine) from morclick that assisted. They also discovered issues with their landline and subsequently corrected it.
A special thank you to Monique from Bluenet that stood by my through all of this and she has definitely lived up to her reputation and over delivered!!
Thank you very much to all and I am currently happy.
Regards
A special thank you to Monique from Bluenet that stood by my through all of this and she has definitely lived up to her reputation and over delivered!!
Thank you very much to all and I am currently happy.
Regards