GS
Gordon S
1 reviews | Active since Dec 2024
25 Feb 2025, 16:28
Morclick's connectivity sucks!
The worst service on the planet. We lose our signal virtually every day at about 4pm for varying lengths of time. Our signal is so bad that we often can't use our VOIP phone or make WhatsApp calls. We certainly are getting the speeds that we are paying for. Customer service is non-existant. All I can say is "Roll on Skylink". Your crummy company won't last long once they are here.
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MorClick Satellite Internet Solutions's replyOfficial
26 Feb 2025, 10:51Good day, Gordon.
We truly appreciate you sharing your experience with us and sincerely regret to hear that it has not met your expectations. We understand how frustrating inconsistent service can be, especially when it disrupts essential communication. Please know that we take your concerns seriously and will be escalating your feedback to our head office. A team member will reach out to you to work towards a resolution that meets your needs. Thank you for your patience, and we appreciate the opportunity to improve your experience. Kind regards. MorClick Digital Team.
We truly appreciate you sharing your experience with us and sincerely regret to hear that it has not met your expectations. We understand how frustrating inconsistent service can be, especially when it disrupts essential communication. Please know that we take your concerns seriously and will be escalating your feedback to our head office. A team member will reach out to you to work towards a resolution that meets your needs. Thank you for your patience, and we appreciate the opportunity to improve your experience. Kind regards. MorClick Digital Team.
Best regards,
MorClick Satellite Internet Solutions's reply26 Feb 2025, 10:51
Official
Good day, Gordon.
We truly appreciate you sharing your experience with us and sincerely regret to hear that it has not met your expectations. We understand how frustrating inconsistent service can be, especially when it disrupts essential communication. Please know that we take your concerns seriously and will be escalating your feedback to our head office. A team member will reach out to you to work towards a resolution that meets your needs. Thank you for your patience, and we appreciate the opportunity to improve your experience. Kind regards. MorClick Digital Team.
We truly appreciate you sharing your experience with us and sincerely regret to hear that it has not met your expectations. We understand how frustrating inconsistent service can be, especially when it disrupts essential communication. Please know that we take your concerns seriously and will be escalating your feedback to our head office. A team member will reach out to you to work towards a resolution that meets your needs. Thank you for your patience, and we appreciate the opportunity to improve your experience. Kind regards. MorClick Digital Team.
Best regards,