lZ
lezelle Z

1 reviews | Active since Dec 2016

13 Jan 2021, 16:40

Morclick Useless Service provider.

Would not recommend them at all!! September we took out contract with them because we moved to a farm. I asked sales representative person is she sure that their service can handle live stream DSTV, Netflix, Showmax and being a big family all with phones and laptops and YES that is what they offer no problem! Installation happened quickly (5 days) but upon testing the live streaming it did not work. The phoning and emailing them was a nightmare to try and get anything resolved!! I cancelled Services within a week. Now they have handed me over but I only used their services for maybe 3 days. Kept on emailing them asking if contract was cancelled and to stop emailing me statement if I don't use them as a service provider. I have emailed them and phoned them and until this day no help to get this resolved.

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Replies (2)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply21 Jan 2021, 17:01
Official
Hi Lezelle - On behalf of MorClick i would like to apologise for the delay in our response. I am in the process of investigating your problem and promise to revert to you asap.
lZ
lezelle Z's update05 Mar 2021, 16:59
Reviewer Update
What the hell. You guys have still not resolved your people sending me letter of demands for a service that was never used!! You guys are not communicating anything back to me!!!