Morclick serves poor internet connection

While I started out happy with Morclick for years, their service has exponentially decreased. We pay for a high-speed line but continue to struggle with poor connection. Now - because I teach English online - I am starting to lose money because of Morclicks pityfull service. Their help agents try their best to help, but only look at speed tests that are not morclick related. This means that my wifi speed is somehow always alright when they check it, but still poor when I try and utilise it. I have been trying to resolve this issue for almost half a year, to no avail.

If you are considering Morclick, I suggest approaching many other companies first.