Morclick Saterllite Internet Is **** ON ****

Worst Internet Service Provider ever. My contract ended with them and I have sent cancellation letter to them and all was processed but they still debited my account 1 month later, when I did call to enquire they told me the cancellation will go of on the 12th of June, so I said fine but was debited the full amount or R1299, so they informed me that I will get a refund of +-R830 in 8 working days. When I didn't get the refund I did contact them again to my surprise they have told me to send a letter from my bank with my account details for them to process the refund. I was so ****ed off, I told the call centre person, you'll have been debiting my account for 2 years but when I request a refund I must produce a letter from the bank, so I told her very nicely to keep the money, you'll will get rich. MORCLICK IS WORST THAN ****.