MorClick Satellite Service

I have signed up with MorClick for satellite wi-fi service for a 24-month period, starting August 2021. Right from the start, I complained about the bad results. The greatest consideration to sign up, was the fact that I work mostly from home, and frequently have to sit in on meetings held on platforms like Zoom, Teams, etc. Furthermore, the models that we use in our work are cloud based, together with working papers and other supporting documents.

Meetings are totally impossible, as the other delegates cannot hear me, and I have to revert to my original wi-fi pocket router in order to participate. As far as the work is concerned, the response time is very slow. Nothing of these have been resolved to date.

Furthermore, we have moved from Limpopo to Southern Cape. I am not allowed to transfer the contract to the new owner of my house and had to dismantle the installation. A request to suspend the service for 6 months while our new house is being built, thereby extending the contract with the 6 months, was turned down. I am now paying for a service that I do not use.

Needless to say, I have already notified MorClick to end the service once the contract period expires. There are much better products, with much better after sales service, and at lower prices, available.