MorClick Satellite internet Solutions

I am writing to express my extreme dissatisfaction with the satellite internet services provided by MorClick Satellite Internet Solutions. I app**** for your services with high expectations, but unfortunately, my experience has been nothing short of disappointing.

I initially invested approximately R700 for the service, in addition to over R2000 for the router and dish installation. From the very first day, I encountered issues with the poor speed of the internet, rendering it nearly unusable. Despite numerous attempts to address this matter by contacting your customer support, my messages have been consistently ignored, leaving me frustrated and without a resolution.

To make matters worse, a technician was dispatched to my residence, and despite his efforts, he admitted that he was unable to fix the problem. Despite the clear evidence of the inadequacies in your service, I find it highly unfair that I am being pressed for payment. I refused payment as a result of the unsatisfactory service and unresolved issues, and now I have been handed over.

It is evident that MorClick Satellite Internet Solutions lacks effective communication and is not interested in resolving the problems that its customers are experiencing. The internet speeds I am currently receiving are practically non-existent, especially when it comes to download speeds.

This level of service is unacceptable, and I feel compelled to inform others of my negative experience. I would strongly advise against applying for MorClick's services and caution potential customers about the poor quality of service, lack of customer support, and the financial burden associated with unresolved issues.

I request an immediate and thorough investigation into my case, as well as a resolution to the ongoing problems with my internet service. I hope for a swift and positive resolution to this matter.