SS
Stoll S

1 reviews | Active since May 2021

17 May 2025, 06:49

Morclick Satellite Internet

FED UP!!!🤬🤬🤬

It is by far the worst internet provider I have encountered.

You can't even properly download an attachment from an email. After many attempts, I didn't get any resolution. When you asked them to come to your premises, they sent you a heavy quote to pay before they came out, and over the phone, you get nothing sorted out. I even got a third-party company out to come and check, and we're after they said that they can do nothing for me and that my current provider is the problem.

I can't even cancel my contract, they have a proper third-world attitude!!!

Network status : The contract is a 20MB

My actual status is between 9MB to 13MB with a LATENCY of up to 4209ms

To sum it up, I will NOT recommend this company to my worst enemy!!!

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Replies (2)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply19 May 2025, 11:09
Official
Good Day, Stoll. Thank you for your message.  We appreciate your time to share your experience.  We have escalated your message to head office so that they can contact you directly and assist.  Please accept our sincere apologies for the inconvenience.  Kind regards, MorClick Digital Team.

SS
Stoll S's update25 May 2025, 18:02
Reviewer Update
Hi Morclick, thank you for the call 5 days ago. I must also say thank you for the mail and follow up that I HAVE NOT RECEIVED!!. I am glad to inform you that I can not even load a basic page like YouTube.. It is fantastic!!! What wil I do with out you...

Many thanks to you!!! Your network is still the worst in south Africa...