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Christof K

1 reviews | Active since Feb 2020

03 Jul 2020, 09:47

Morclick - No Support and promised internet speed

Hi to everyone in South Africa. Please note that Morclick cannot suuply the bandspeed as promised by them. Our company bought the 20Mbps/download package, but they could ontly suuply 1.4Mbps/download speed. Futhermore is there no support and the telephones are only ringing without any answering. Please stay away from this company for Internet access by satellite.

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Replies (2)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply06 Jul 2020, 14:41
Official
Hi Christo. We are truly sorry that you have had this experience. One of our team will be in contact with you to resolve asap. We will do all we can to keep you as a happy customer.
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply06 Jul 2020, 15:17
Official
Christo, now that our senior executive team has gotten back to you with confirmed speed testing & further testing tonight - we will check in with you  again in the morning.  Kind regards, The MorClick Team.