AB
Andries B
1 reviews | Active since Jul 2013
11 Apr 2023, 13:19
Morclick is a subpar provider.
If i have to waste anymore time with this business, to either stay on the line, have a call dropped, being promised a call back, that everything is in order - when it is not, and still being charged the amount of money every month...
Who are the directors/owners...these people need to get their act together..or if anyone knows of a better satellite alternative for people in the Karoo, i'm all ears.
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Replies (2)
MorClick Satellite Internet Solutions's replyOfficial
12 Apr 2023, 10:22This is an automatic reply:
We would like to acknowledge receipt of your complaint received on the 11th of April 2023. Please accept our sincere apologies for any inconvenience or dissatisfaction you may have experienced. Your complaint has been escalated to our dedicated team to ensure the best outcome. Kind Regards, The MorClick Digital Team.
We would like to acknowledge receipt of your complaint received on the 11th of April 2023. Please accept our sincere apologies for any inconvenience or dissatisfaction you may have experienced. Your complaint has been escalated to our dedicated team to ensure the best outcome. Kind Regards, The MorClick Digital Team.
Best regards,
MorClick Satellite Internet Solutions's reply12 Apr 2023, 10:22
Official
This is an automatic reply:
We would like to acknowledge receipt of your complaint received on the 11th of April 2023. Please accept our sincere apologies for any inconvenience or dissatisfaction you may have experienced. Your complaint has been escalated to our dedicated team to ensure the best outcome. Kind Regards, The MorClick Digital Team.
We would like to acknowledge receipt of your complaint received on the 11th of April 2023. Please accept our sincere apologies for any inconvenience or dissatisfaction you may have experienced. Your complaint has been escalated to our dedicated team to ensure the best outcome. Kind Regards, The MorClick Digital Team.
Best regards,
MorClick Satellite Internet Solutions's replyOfficial
12 Apr 2023, 10:34Good day Andries. We would like to confirm that our team have been in contact with you and were able to check the router configuration and force range the site. Thank you so much for allowing us to sort out your problem and are delighted that you have decided to upgrade your package with us. Kind Regards, The MorClick Digital Team.
Best regards,
MorClick Satellite Internet Solutions's reply12 Apr 2023, 10:34
Official
Good day Andries. We would like to confirm that our team have been in contact with you and were able to check the router configuration and force range the site. Thank you so much for allowing us to sort out your problem and are delighted that you have decided to upgrade your package with us. Kind Regards, The MorClick Digital Team.
Best regards,