SF
Shamus F
1 reviews | Active since Feb 2024
06 Feb 2024, 20:47
Morclick is a complete CON - run a mile!!!
Appalling. The latency is shocking and not practical for just about anything for home working. Installers were unprofessional and clueless, arriving in a clapper with second hand equipment. I started asking for cancellation of the service on the same day that they installed. To date Morclick have not yet acknowledged the cancellation but have removed the dish and are insisting on charging me more than R10k for the experience
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MorClick Satellite Internet Solutions's replyOfficial
07 Feb 2024, 10:22Good day Shamus. Thank you so much for reaching out and letting us know about your experience. We sincerely apologise for the inconvenience and frustration this has caused. Sharing your feedback is invaluable to us and we are disappointed to hear about your negative experience.
We have expedited your cancellation request to our Cancellation team to make contact with you to chat and guide you through the process to ensure a seamless experience. Kind Regards, The MorClick Digital Team
We have expedited your cancellation request to our Cancellation team to make contact with you to chat and guide you through the process to ensure a seamless experience. Kind Regards, The MorClick Digital Team
MorClick Satellite Internet Solutions's reply07 Feb 2024, 10:22
Official
Good day Shamus. Thank you so much for reaching out and letting us know about your experience. We sincerely apologise for the inconvenience and frustration this has caused. Sharing your feedback is invaluable to us and we are disappointed to hear about your negative experience.
We have expedited your cancellation request to our Cancellation team to make contact with you to chat and guide you through the process to ensure a seamless experience. Kind Regards, The MorClick Digital Team
We have expedited your cancellation request to our Cancellation team to make contact with you to chat and guide you through the process to ensure a seamless experience. Kind Regards, The MorClick Digital Team