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ansie S

1 reviews | Active since Mar 2016

07 Jan 2021, 16:03

MORCLICK INTERNET SERVICE PROVIDER

THIS IS THE WORST EXPERIENCE OF MY LIFE. I REQUESTED AND PAID FOR THREE INTERNET CONNECTIONS. SINCE THE VERY FIRST DAY THE CONNECTIONS WERE A BIG PROBLEM. WE ARE STRUGGLING AND WANT THE COMPANY TO REMOVE THE PATHETIC INTERNET EQUIPMENT FROM OUR PERMISSES AND CANCEL THE CONTRACTS. THE RECEPTION WE ARE RECIEVING FROM THE VERY FIRST DAY IS POOR, UNSTABLE AND PATHETIC AND DEFINATELY NOT IN LINE WITH THE INFORMATION AND PROMISES THEY GAVE. THE COST IS R849 P.M FOR UP TO 5MBPS DOWNLOAD AND R1 099 P.M. FOR UP 10MBPS AND R1 299 P.M. FOR UP TO 20MBPS DOWNLOAD SPEED. THESE PROMISES NEVER EVER MATERIALISED AT ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply07 Jan 2021, 19:21
Official
Thank you for bringing your frustration to our attention, Ma'am. Please can you provide your contract number so that I can escalate your dissatisfaction and assist you to get your service problem resolved? 

Best regards,