MN
Maria N
1 reviews | Active since Jun 2024
22 Jun 2024, 07:20
Morclick
Very bad service
Pay every month for bad service and most of the time no service
Working in America and cannot connect with my family on whatsapp videocall because of the fact service is to bad
Helpful (0)
Replies (2)0
Replies (2)MN
Maria N's updateReviewer Update
22 Jun 2024, 09:23As for their poor and non service I decided to end my contract
They do nothing to help make the service better but sent their account for payment two times a month.
NO MORCLICK I was really expecting more from you as what I get.
They do nothing to help make the service better but sent their account for payment two times a month.
NO MORCLICK I was really expecting more from you as what I get.
MN
Maria N's update22 Jun 2024, 09:23
Reviewer Update
As for their poor and non service I decided to end my contract
They do nothing to help make the service better but sent their account for payment two times a month.
NO MORCLICK I was really expecting more from you as what I get.
They do nothing to help make the service better but sent their account for payment two times a month.
NO MORCLICK I was really expecting more from you as what I get.
MorClick Satellite Internet Solutions's replyOfficial
25 Jun 2024, 12:50Dear Maria, thank you for reaching out to us. We are truly sorry to hear about the difficulties you've experienced with our service, especially when connecting with your family on WhatsApp video calls. We understand how important it is to stay in touch with loved ones, and we apologise for the frustration this has caused. We value your feedback and are sorry you have decided to cancel your subscription with us. We have escalated your review to head office for their urgent assistance. We value your business and hope that we can find a suitable resolution to the challenges you are facing. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply25 Jun 2024, 12:50
Official
Dear Maria, thank you for reaching out to us. We are truly sorry to hear about the difficulties you've experienced with our service, especially when connecting with your family on WhatsApp video calls. We understand how important it is to stay in touch with loved ones, and we apologise for the frustration this has caused. We value your feedback and are sorry you have decided to cancel your subscription with us. We have escalated your review to head office for their urgent assistance. We value your business and hope that we can find a suitable resolution to the challenges you are facing. Kind Regards, The MorClick Digital Team.