LS
Lucy S
1 reviews | Active since Dec 2023
13 Dec 2023, 13:26
Morclick bad service ever
I had a probleme with my concetion on the farm. After 3mounths of phoning them emailing them they agreed to sent a tech out to no cost to me. They took the tech fees with out any proof of from me that i agree to it and after they agree to sent them to no coast to me. Now afer 3mounths of phoning en whatup chat they refuse to awnser me or to pay my money back. The most awfull service i have ever got in my life
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Replies (2)
MorClick Satellite Internet Solutions's replyOfficial
14 Dec 2023, 11:52Good day Lucy, we appreciate you taking the time to share your concerns with us. Your feedback is invaluable. We confirm that our Customer Care Department is actively communicating with you to provide the necessary assistance and work towards a resolution to your problem.
Thank you for your understanding and patience during the process. Kind Regards, The MorClick Digital Team.
Thank you for your understanding and patience during the process. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply14 Dec 2023, 11:52
Official
Good day Lucy, we appreciate you taking the time to share your concerns with us. Your feedback is invaluable. We confirm that our Customer Care Department is actively communicating with you to provide the necessary assistance and work towards a resolution to your problem.
Thank you for your understanding and patience during the process. Kind Regards, The MorClick Digital Team.
Thank you for your understanding and patience during the process. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's replyOfficial
08 Jan 2024, 13:17Good day Lucy, we trust this message finds you well. We are pleased to inform you that our Customer Care Department has successfully credited your account in accordance with the discussions you have had with our team. We appreciate your patience and understanding throughout this process. If you have any further questions or require additional assistance, please do not hesitate to reach out to our Customer Care team. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply08 Jan 2024, 13:17
Official
Good day Lucy, we trust this message finds you well. We are pleased to inform you that our Customer Care Department has successfully credited your account in accordance with the discussions you have had with our team. We appreciate your patience and understanding throughout this process. If you have any further questions or require additional assistance, please do not hesitate to reach out to our Customer Care team. Kind Regards, The MorClick Digital Team.