BC
Beryl C

1 reviews | Active since Dec 2018

22 Feb 2021, 12:29

MORCLICK AND MULTI STAT are ********!

This service provider is possibly the worst service provider l have ever used. They installed their satellites back in January. We have not had stable network from Day 1. No signal and always buffering. Spoke to their customer care and they said they are having a satellite issue.2 months down the line nothing has changed. They continue to charge us every month.I asked for a cancellation form no one has gotten back to me. They are just horrible

0
Replies (2)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply25 Feb 2021, 08:56
Official
Good morning Beryl. Please could you provide your contract number so that our team can get in touch?  We would very much like the opportunity to assist you in remedying your frustration.

Best regards,

MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply03 Mar 2021, 08:33
Official
Good morning Beryl. We would just like to take this opportunity to follow up with you on this matter and request  your contract number so that our team can get in touch? We cannot find you using your surname and we want to reach out and assist you.

Best regards,