MORCLIC satellite internet

Dear Morclic It has been almost two weeks, although i spoke to an agent on monday, which i'am still waiting on a response, after your installer came to my house without any appointment did something to the beam our internet is not stable , for example if my kids are watching Tv i can't wotk on my laptop which means i lose money and clients, the agents that said they are working on the problem also asumes that iam a technical in your satileit Internet, WHY AM I PAYING R1300 A MONTH TO DO YOUR TECHNICAL ERRORS,Two weeks before my internet just went off for no reason i had no internet for a couple of days, the installer that came to my house CJ fix it 100% he knew exactly what he was doings and professional, but after a couple days you sent a installer to my house without any appointment, doing something to the beam they where the ***** afternoon here and left without not having internet,since then i have had problems.