Lack of honesty and service
Everytime you call in to get service reinstalled they tell you 5mim. Then nothing happens. Put on hold non stop. Finance department then not available although its 4pm and they close at 5.30pm. Then service not restored. Phone lines don't get answered.. Service to customers lacking horribly
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MorClick Satellite Internet Solutions's replyOfficial
09 Jan 2024, 11:03Good day Philip, I hope this message finds you well. We thank you for reaching out and letting us know about your concerns. We have escalated your review to our Head Office Customer Support Team who will be in contact with you to discuss the matter in detail to ensure the best possible outcome. Your feedback is of great value to us. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply09 Jan 2024, 11:03
Official
Good day Philip, I hope this message finds you well. We thank you for reaching out and letting us know about your concerns. We have escalated your review to our Head Office Customer Support Team who will be in contact with you to discuss the matter in detail to ensure the best possible outcome. Your feedback is of great value to us. Kind Regards, The MorClick Digital Team.