JL
Jan L
1 reviews | Active since Jan 2018
31 Oct 2023, 10:00
K#K
The worst isp ever I don't know how they are still in business
Helpful (0)
Replies (3)0
Replies (3)MorClick Satellite Internet Solutions's replyOfficial
31 Oct 2023, 11:07Good day, Mr De Lange. We appreciate your feedback, and we would like to thank you for taking the time to share your thoughts with us. Your feedback does not include details about the reasons for your dissatisfaction, so we have escalated it to our Head Office for assistance. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply31 Oct 2023, 11:07
Official
Good day, Mr De Lange. We appreciate your feedback, and we would like to thank you for taking the time to share your thoughts with us. Your feedback does not include details about the reasons for your dissatisfaction, so we have escalated it to our Head Office for assistance. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's replyOfficial
31 Oct 2023, 11:37Good day, Mr De Lange. We confirm your discussion with our customer care team, during which you discussed the challenging weather conditions and their impact on your site. You informed us about the heavy rainfall and the resulting high cloud cover. Given these circumstances, we have scheduled a technician visit to resolve the issues on Thursday, 2nd of November 2023, as discussed. To ensure that your site is functioning optimally. Your patience and understanding during this period is appreciated. We are committed to providing you with the best service, and we believe that this Thursday's visit will help us achieve that goal. Should you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can. Thank you for your continued support, and we look forward to resolving the situation promptly. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply31 Oct 2023, 11:37
Official
Good day, Mr De Lange. We confirm your discussion with our customer care team, during which you discussed the challenging weather conditions and their impact on your site. You informed us about the heavy rainfall and the resulting high cloud cover. Given these circumstances, we have scheduled a technician visit to resolve the issues on Thursday, 2nd of November 2023, as discussed. To ensure that your site is functioning optimally. Your patience and understanding during this period is appreciated. We are committed to providing you with the best service, and we believe that this Thursday's visit will help us achieve that goal. Should you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can. Thank you for your continued support, and we look forward to resolving the situation promptly. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's replyOfficial
07 Nov 2023, 10:35Good day Mr De Lange, we hope this message finds you well. We wanted to take a moment to express our appreciation for allowing us the opportunity to visit your site recently. We understand the importance of ensuring that our services meet your expectations. We like to follow up and ensure that everything is in working order. Your satisfaction is our top priority.
If you have any further questions, concerns, or additional feedback regarding our services, please do not hesitate to reach out to us.
Thank you for choosing us as your service provider. Kind Regards, The MorClick Digital Team.
If you have any further questions, concerns, or additional feedback regarding our services, please do not hesitate to reach out to us.
Thank you for choosing us as your service provider. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply07 Nov 2023, 10:35
Official
Good day Mr De Lange, we hope this message finds you well. We wanted to take a moment to express our appreciation for allowing us the opportunity to visit your site recently. We understand the importance of ensuring that our services meet your expectations. We like to follow up and ensure that everything is in working order. Your satisfaction is our top priority.
If you have any further questions, concerns, or additional feedback regarding our services, please do not hesitate to reach out to us.
Thank you for choosing us as your service provider. Kind Regards, The MorClick Digital Team.
If you have any further questions, concerns, or additional feedback regarding our services, please do not hesitate to reach out to us.
Thank you for choosing us as your service provider. Kind Regards, The MorClick Digital Team.
