ZS
Z S
1 reviews | Active since Jan 2023
23 Aug 2024, 12:13
Kal at customer support
We are on a farm in outlaying rural KZN. Power surge damaged our internet power supply. The service we received from Kal at customer support via WhatsApp was amazing. He arranged a replacement unit with the nearest installer who in turn went out of his way to help.
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MorClick Satellite Internet Solutions's replyOfficial
23 Aug 2024, 12:37 Good Afternoon Z Smit, thank you so much for your wonderful 5-star review! We're thrilled to hear that Kalaivani at customer support was able to assist you so effectively. It’s our goal to provide exceptional service, especially in challenging situations like yours. We're glad that the replacement unit was arranged smoothly and that the nearest installer could go the extra mile to help. We appreciate you sharing this wonderful experience with us, and we're grateful for the opportunity to serve you. Thank you for your continued support and for being a valued member of the MorClick family. Kind Regards, The MorClick Digital Team.
Best regards,
MorClick Satellite Internet Solutions's reply23 Aug 2024, 12:37
Official
Good Afternoon Z Smit, thank you so much for your wonderful 5-star review! We're thrilled to hear that Kalaivani at customer support was able to assist you so effectively. It’s our goal to provide exceptional service, especially in challenging situations like yours. We're glad that the replacement unit was arranged smoothly and that the nearest installer could go the extra mile to help. We appreciate you sharing this wonderful experience with us, and we're grateful for the opportunity to serve you. Thank you for your continued support and for being a valued member of the MorClick family. Kind Regards, The MorClick Digital Team.
Best regards,