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isabella van der westhuizen

1 reviews | Active since Jun 2020

23 Nov 2020, 13:58

Incapped wifi...now different story, speed decreased all without contacting me

Hello, when we moved to Whiteriver we contact Morclick to install a uncapped wifi. Deal was done and installation all done within 3 days, great work then . Now i told Morclick that i struggle to get conneted...meaning wifi just don't connect as it used to. NOW im told that i have used over 100gig and thats the reason as my speed decreased.....? ***.....i mean i was told this is an uncapped wifi for an quote of R850PM. N0w its a different tune?? I need to know what is what on this wifi, thought i had the best on the market, client focused. I'm C van der Westhuizen +*** should you feel the need to help me understand whats going on.

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Replies (3)
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isabella van der westhuizen's update23 Nov 2020, 14:00
Reviewer Update
Uncapped not incapped, apologies typing mistake
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply23 Nov 2020, 14:38
Official
Isabella, thank you for bringing this to our attention. We will call you to assist you personally.

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isabella van der westhuizen's update23 Nov 2020, 15:01
Reviewer Update
Many thanks, call husband Clifford please, awaits your response