CM
Celimpilo M
1 reviews | Active since Jul 2018
19 Aug 2021, 10:28
I'm not getting what I pay for
I'm paying for 20Mbps but all I get is 1.7Mbps and I did log this with their support but I get no response. I'm very upset because the speed I'm getting is not usable at all
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Replies (4)0
Replies (4)
MorClick Satellite Internet Solutions's replyOfficial
20 Aug 2021, 18:13Good evening Celimpilo. Your complaint has been escalated as a matter of urgency and our team is working to resolve your problem. Please keep us in the loop should experience any problems going forward.
MorClick Satellite Internet Solutions's reply20 Aug 2021, 18:13
Official
Good evening Celimpilo. Your complaint has been escalated as a matter of urgency and our team is working to resolve your problem. Please keep us in the loop should experience any problems going forward.
CM
Celimpilo M's updateReviewer Update
24 Aug 2021, 12:03Still no communication or whatsoever from Morclick side. I even called in and I was promised that someone will have a look at the issue, I'm experiancing. I'm very frustrated
CM
Celimpilo M's update24 Aug 2021, 12:03
Reviewer Update
Still no communication or whatsoever from Morclick side. I even called in and I was promised that someone will have a look at the issue, I'm experiancing. I'm very frustrated
MorClick Satellite Internet Solutions's replyOfficial
24 Aug 2021, 12:22Hi Celimpilo. We have just contacted our team and the feedback is that your number just rings. Do you perhaps have an alternative number that we can try calling you on instead? Your
problem is important to us and we eagerly await your feedback. Kind regards Your MorClick Team.
problem is important to us and we eagerly await your feedback. Kind regards Your MorClick Team.
MorClick Satellite Internet Solutions's reply24 Aug 2021, 12:22
Official
Hi Celimpilo. We have just contacted our team and the feedback is that your number just rings. Do you perhaps have an alternative number that we can try calling you on instead? Your
problem is important to us and we eagerly await your feedback. Kind regards Your MorClick Team.
problem is important to us and we eagerly await your feedback. Kind regards Your MorClick Team.
CM
Celimpilo M's updateReviewer Update
24 Aug 2021, 12:44alternative number is ***
CM
Celimpilo M's update24 Aug 2021, 12:44
Reviewer Update
alternative number is ***