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Adi H

1 reviews | Active since Jul 2013

06 Aug 2022, 20:28

********** ******** AMATURES

MORCLICK....

STAY VERY VERY FAR AWAY FROM THESE AMATURES!!! YOU WILL BE TAKEN FOR A FOOL AND ******!!!! EXTREMELY UNORGANIZED ********!!!

OUR 20MBPS LINE WAS INSTALLED ON A SATURDAY, MONDAY I PHONED, SPOKE TO 4 DIFFERENT PEOPLE, NO ONE CAN RESOLVE THE PROBLEM AND APPARENTLY ITS SNOWING SOMEWHERE SO ITS COMPLETELY ACCEPTABLE TO ACPECT A 2-3MBPS LINE FOR WEEKS ON END. I COULD NOT EVEN SEND A EMAIL. 5 DAYS AFTER INSTALLATION I TOLD THEM TO COME REMOVE THEIR *******.

THIS WENT ON FOR WEEKS ON END, SPOKE TO OVER 20 PEOPLE WHERE I WASTED MY PRECIOUS TIME AND NO ONE COULD SOLVE THE PROBLEM AND NO ONE BOTHERED TO EVEN COME OUT AND SEE WHAT THE PROBLEM IS WHILE I CANNOT RUN MY BUSINESS EFFECTIVELY.

3 DEBIT ORDERS LATER AND NOW THEY WANT TO INVOLVE ATTORNEYS AND BLACKLIST ME.

STAY VEEERRRRRRY VEEEERRRRRY FAAAAR AWAY. THESE FOOLS HAVE NO ISEA WHAT THEY ARE DOING. I DID NOT EVEN RECEIVE A CONTRACT, ACCOUNT NUMBER, NOTHING. THEY JUST WANT THEIR R1200 FOR THEIR 2MBPS LINE.

VERY DISAPPOINTING

0
Replies (2)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply08 Aug 2022, 09:28
Official
Good morning Adi.  Thank you so much for taking the time to let us know what you are experiencing.  Our customers time is important to us, so we appreciate it.  I have escalated your complaint to management and they will be in contact with you to discuss your experience personally. Kind Regards, The MorClick Team

Best regards,

MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply08 Aug 2022, 16:22
Official
Good afternoon Adi.  I would like to provide feedback.  Our customer care department have messaged you, if you could check your messages, please.  Our management team are actively working on your complaint in order to find a resolution. Thank you, Kind Regards, The MorClick Team.

Best regards,