RB
Robert B

1 reviews | Active since Aug 2011

03 Jul 2025, 19:50

*********ers

I have emailed this company with ZERO response. I have just completed a credit check and was shocked to discover a damaging and false listing against my name originating from Moreclick.

Let me be absolutely clear: this account was settled in full on the 6th of July 2023 a mere 7 days after the original statement was issued. There is no justifiable reason for this black mark to exist on my credit profile.

I am hereby placing Moreclick on formal notice: If this listing is not immediately removed from my credit record and I do not receive a written apology explaining this reckless error within 24 hours, I will initiate legal action without further warning.

In addition, this incident will be escalated and formally reported to both the National Consumer Tribunal, the Competition Board, and the Council for Debt Collectors of South Africa, where I will insist on a full investigation into your conduct.

This matter is not negotiable. You have 24 hours.

0
Replies (1)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply04 Jul 2025, 11:03
Official
Good day, Robert. Thank you for bringing this matter to our attention. We sincerely apologise for the distress and inconvenience this situation has caused you. We understand how important your credit profile is and take your concerns extremely seriously. Please be assured that we have escalated your complaint to our Finance Department as a matter of urgency. They will conduct a thorough review of your account and the credit listing in question. A representative from our Finance Department will contact you directly to discuss the details and work towards a swift resolution. We appreciate your patience while we investigate this issue and are committed to addressing it as quickly as possible. Thank you for the opportunity to resolve this matter. Warmest Regards.