Dissatisfied ex customer

I previously wrote a review about my terrible experience with the closure of my account and poor service I received. I then got prompt assistance with the matter regarding a Paid up letter and them rectifying the issue with the Bureau as well. They investigated and realised what was due was only a portion of what they indicated(which I queried at the first month of demand to no response). I paid this amount on the very same day to settle the account and I sent proof as I had been asked to. It has been close to 2 months with no response, communication, paid up letter or change with the Bureau. This is very upsetting for me as it affects my MIE checks reflecting an inaccurate account of the account status. Morclick is simply poor at communicating and resolving matters raised.