FR
Freddy R
1 reviews | Active since Aug 2022
26 Aug 2022, 06:20
Dishonest
Am quite surprised to find that morclick have responded to my review by saying they call me privately and my issues have been resolved no that's the lie ,yes she did call me asking me why did I report her ,and from there she ask me who much can I afford to pay this month end then I ask her to call me after 5 minutes so I can check my budget she never call again till this day.
Helpful (0)
Replies (1)0
Replies (1)
MorClick Satellite Internet Solutions's replyOfficial
29 Aug 2022, 12:32Good day Freddy. We do apologise for the misunderstanding. Your dealer advised that they had spoken to you. We have followed up and they have tried to get hold of you but have been unsuccessful. I have asked them to please send you an email instead. If there is any other alternative way that they can contact you, please can you provide us with the details. We would like to resolve the problem and ensure that you are satisfied with the outcome. Kind Regards, The MorClick Team.
MorClick Satellite Internet Solutions's reply29 Aug 2022, 12:32
Official
Good day Freddy. We do apologise for the misunderstanding. Your dealer advised that they had spoken to you. We have followed up and they have tried to get hold of you but have been unsuccessful. I have asked them to please send you an email instead. If there is any other alternative way that they can contact you, please can you provide us with the details. We would like to resolve the problem and ensure that you are satisfied with the outcome. Kind Regards, The MorClick Team.