Considering Morclick as a internet service provider - Think again

Morclick is supplying satellite internet and I would recommend anyone reading this review not to make use of them as their aftersales service is absolutely pathetic.

After reporting that my internet is down in December 2021 it took them more than 3 days to send a technician out to fix the problem. I could still live with that but on the 24th of January 2022 my internet went down again and it was reported the following day at 7h00. This is now the 28th of January and still no internet service. But come month end they will debit the full amount from my account whilst I had no service for some time. Needles to say I've followed up each day after logging the problem but all you get is lengthy time waiting for someone to take your call and more empty promises as nothing gets done and each time I have to explained myself all over again.

Not is it just a inconvenience for us but also my wife have to travel to town each day to be able to do her work as she is teaching online and can't work from home as Morclick doesn't deliver at all. So this also contributes to extra costs and time lost for her to travel back and forward to town as well as the additional cost for alternative internet to be able to do her work.