Bad Responce time
I have the worst experience with this provider. I had it installed on my farm to be able to work when I am there. I had it installed 6 months ago and everytime I went to the farm the system is not working. Response time they claim is 48hours. But in fact it is more like two weeks. I must admit that there is some individuals that is really trying their best. But overall it has let me down to many times now.
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MorClick Satellite Internet Solutions's replyOfficial
05 Sept 2022, 13:17Good Afternoon Jaco. Thank you very much for taking the time to let us know what you are experiencing. Our customers time is important to us so we appreciate it. We can understand how frustrated you must be. We have escalated your concerns to our Customer Care Manager and noted the urgency, he will be in touch to assist you in the fastest possible time. Kind Regards, The MorClick Team.
Best regards,
MorClick Satellite Internet Solutions's reply05 Sept 2022, 13:17
Official
Good Afternoon Jaco. Thank you very much for taking the time to let us know what you are experiencing. Our customers time is important to us so we appreciate it. We can understand how frustrated you must be. We have escalated your concerns to our Customer Care Manager and noted the urgency, he will be in touch to assist you in the fastest possible time. Kind Regards, The MorClick Team.
Best regards,