JN
James N

1 reviews | Active since Aug 2011

13 Aug 2024, 13:43

Bad bad service

To whom it may concern. I have been a loyal customer and paid my bill every month for the last 23 months. I am not happy with the service I got and would hereby like to inform you that i want my account terminated as of end of this month 30 April 2022. I also will not be paying my last payment.

Kind Regards J.H van Niekerk They actually came and removed there router and equipment the beginning of April 2022 now i am getting bad credit for ******* i did not have, could not use because they had removed there equipment....why should i pay for internet i don't have. The worst internet provider in SA there system was more down than anything else.

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Replies (1)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply13 Aug 2024, 14:14
Official
 Dear Mr. van Niekerk, thank you for taking the time to provide feedback regarding your experience with us. We deeply regret hearing about your dissatisfaction with our service and the frustrations you've experienced. Please be assured that our intention is not to cause you any further inconvenience, and have escalated your review to our head office for investigation one of our dedicated representatives will be in contact with you.  Thank you again for bringing this to our attention.  Kind Regards, The MorClick Digital Team.